Ets. F.A. Kettaneh

Authorised Škoda Service aims to offer you the widest possible range of quality services. Perfectly trained engineers with access to state-of-the-art technology can handle any requirement you may have, including the precision alignment of adaptive headlights and radars. A high emphasis on quality and excellent customer service can sometimes result in higher prices than those offered by unauthorised service centres. All partners are keen for you to receive the best possible service.

The duration of each service item is fixed by Škoda Auto, so you will always know the price and duration of the service in advance. The overall time your car spends being serviced depends primarily on the difficulty and extent of the work to be done. You will always be given an estimate when booking the car in.

With an authorised service, you can be sure that your car will receive the best possible care. Service partners spend many hours at training sessions in order to learn about every Škoda model. Some more complex repairs and more demanding maintenance, such as repairing a car that has been in an accident or calibrating radars and sensors, can only be carried out by authorised service centres. At other service centres, they would be very difficult or impossible.

During a service, only high-quality parts that meet strict quality requirements are used. You can choose from several types of Škoda parts, depending on your exact needs: in addition to Genuine Parts (new parts of the highest quality), you can take your pick of reconditioned Exchange Parts or Economy Parts for vehicles more than four years old, which are more affordable.

When you arrive at the service centre to pick up your car, the engineer will explain to you everything that has been done. Authorised service partners also guarantee that only rigorously tested parts are installed. Warranties will also remain in place throughout. If your car has been repaired following an accident, you will receive a certificate confirming the validity of all guarantees.

You are, of course, free to choose where you have your vehicle serviced. However, authorised service partners are always recommended as they receive full training and are kept up-to-date. The guarantee remains valid, but if defects arise as a result of incorrect servicing, any remedial work would not be covered.